There are 4 great reasons that set Dicom apart from its rivals as the UK's leading manufacturer and supplier of waste compaction and baling equipment:
The unrivalled levels of experience and expertise across the whole company
Experience as a general concept comprises knowledge of or skill in or observation of some thing or some event gained through involvement in or exposure to that thing or event. The history of the word experience aligns it closely with the concept of experiment.
The concept of experience generally refers to know-how or procedural knowledge, rather than propositional knowledge: on-the-job training rather than book-learning.
Our experience is gained by all our team having spent several years in the waste handling equipment industry. This gives Dicom the ability to offer the correct solution to any waste handling application.
As an organisation, there is a vast amount of product knowledge
Knowledge is defined by the Oxford English Dictionary as (i) expertise, and skills acquired by a person through experience or education; the theoretical or practical understanding of a subject; (ii) what is known in a particular field or in total; facts and information; or (iii) awareness or familiarity gained by experience of a fact or situation.
We have lots of knowledge of our equipment and the applications they can operate in; however we re not complacent and are always increasing our knowledge by pushing the boundaries of our equipment and skills, to improve.
Our products offer truly superb performance
The performance of our products is top of our daily agenda; however Dicom have been manufacturing waste handling equipment for 30 years in the UK and we regularly replace machines that were originally supplied to customers over 20 years ago. Our products reputation and performance in the UK are seen as market leaders. Our parent company PAAL, have also been manufacturing balers for 150 years.
Customer feedback is managed through our Quality System, with every site receiving a Customer Satisfaction Questionnaire.
We also have a Quality Policy, Environmental Policy and Health & Safety Policy. Copies are available for all customers.
Have the full support of a team that believes you, the customer, is 'Number One'.
Dicom Ltd's Made Interview
- September 2018
Meadow Lane Industrial Estate, Alfreton, Derbyshire, DE55 7RQ